• Please schedule your party 3-6 weeks in advance of your desired party date. We will do our best to accommodate any date request, however, the earlier the better for a smoother planning process. We will hold your requested party date for 48hrs at no obligation to you, once a Quote has been submitted to you. After the 48hrs have passed we will not be able to guarantee your requested date and time and the character will still be available without a deposit. Your deposit will secure your reservation.

• Once the deposit has been received, date, time, and character can NOT be changed/swapped for another.

• Late Bookings: Parties scheduled within 7 days of the party will be subject to a late booking fee of 15KD.

• Holiday Bookings: Parties scheduled on a holiday and Holiday weekends will be subject to a non-refundable holiday fee of 25KD per character visit. 

• If you need to postpone your party, you may postpone it once. We will gladly work with you to find an alternate party date for your consideration. If you choose to cancel less than 7 days prior to the scheduled party date, the cancellation policy will be applied.

• The deposit MUST be paid prior to the scheduled party date, as you and the Royal Attendant, you booked your party with have agreed upon. The remainder of your balance will be due 1 week before your event.

• RSVP Confirmation: We will contact you 7 days prior to the scheduled party date, to confirm your final guest count or any additional details.

• Gratuity is not included, However, all of our cast members and employees work extremely hard to make your royal celebration one to remember. You are getting the best in the business and this small token of appreciation lets everyone know, you are thankful for the hard work they put into your celebration. We will offer a recommended percentage of the total package price for both the character and her assistant. If you would like it included in your bill, we can do so with prior notice. If you should forget on the day of and would like us to bill you afterward, please advise. We can accommodate this anyway you so choose.

• The package price is for the number of participating children plus the birthday child, for the total number of guest included in a package. There will be an additional charge for each child beyond the package total. Additional charge per child varies depending on the package, please ask for all package details.

• If less than the number of children (this includes the birthday child) attend the party, you will still be charged the regular package price. No exceptions, please.

• Our parties are packed with fun and follow a schedule. Guests who arrive late may join the party at whatever point the party has progressed to.

• A 30KD 30 minutes service charge will be applied for overtime.

• All Princesses and Characters require a Lady in Waiting or an assistant that will come to the scheduled party and assist with any activities as well as assist the Princess or character, for a smoother running celebration.

• We are not responsible for bad behaviors and uncooperative children. We kindly ask that you monitor and attend to any child that does not want to participate so we can provide the best party experience for the rest of your guests.

• The pictures and videos we take: Your child's safety and well-being are incredibly important to us, therefore we do not share any personal information about you or your child. Pictures may be posted here on this site and posted on our Social Media pages. When you sign our contract, it contains a clause giving us permission to utilize your child's image (and image/video ONLY no other information is shared). If you would like to opt-out of this, please let us know BEFORE signing the contract so that we may provide you with a modified version.

• Liability: Princess Party in Kuwait, its owner and employees assume no responsibility or liability for accidents, allergies related to food items, clothing, or makeup, injuries to the party guest, or property damage. As professional event planners, we can assure you we will provide a safe and entertaining environment for your guests and will treat your home like a "Royal Palace".

• Damage: We understand that accidents can happen, however, the client may be held responsible for the excessive damage sustained to costumes and property of Princess Party in Kuwait, LLC.

• Other Considerations: Princess Party in Kuwait, LLC allows you to plan the food menu yourself. For purposes of maintaining the highest quality of our costumes, we kindly ask that any food and beverage that will be served to the children while in costume be approved beforehand. Beverages should be light-colored or clear (no cola products or fruit punch) and no food containing tomatoes, tomato sauce, dark jellies, or blue icing on ice cream cakes. We reserve the right to refuse certain foods items that may damage our costumes. Please let us know beforehand what food items you would like to serve. Although we understand accidents may happen, the client may be held responsible for excessive damage to Princess Party in Kuwait, LLC property.

• Party Planning Consultation: We want every party to be Spectacular! Each of our party packages includes an "Initial Consultation" which provides 30 Minutes of party planning time with one of our professional event planners. This is your opportunity to learn what the party entails and what options/add-ons are available. Any further consultation will take place after you have officially "booked" your party (meaning both your reservation and retainer have been received).

• Princess Party in Kuwait, LLC strives to provide a quality, authentic experience for your party, however, we do not claim to be "professionals" in the field of cosmetics. Spa services are not performed by a licensed cosmetologist and are for entertainment purposes only. We offer "mini" manicured that do not include cutting or filing and does not resemble the work of a trained and licensed nail technician. Our performance is done in a simple and "fun" manner.

• Client Obligation: The client is responsible for providing the following;

  • Safe, clean, area for activities

  • Gathering space for parents or the guest if they decide to stay for the duration of the party.

  • Please have the parent of the Princess of honor remain at the party at all times.

• Client Terms & Agreement: By signing our Party Agreement, the client agrees to hold and keep harmless Princess Party in Kuwait, LLC, its agents and employees from any and all property damages and/or bodily injury damage caused by the clients guest, or any other person attending the party.

• Prices are subject to change without notice. For all packages, a gratuity is NOT automatically added to the total bill. Our entire Royal Staff works extremely hard to make your Royal Celebration one to remember, gratuity is very much appreciated.

• Please Note: Be rest assured that we use all necessary hygiene practices. All of our hair implements/spa items are cleaned and disinfected before and after each guest/party. We use anti-bacterial products.

FOOD & DRINK

We kindly ask food and beverage that will be served when the character is on party premises, be approved beforehand. Beverages should be light in color or clear and no food containing dyes from food coloring, tomatoes, tomato sauce, or dark jellies. We reserve the right to refuse certain food items around the character to maintain the highest quality of our costumes.

INTERFERENCE/SUPERVISION

The host shall use supervision in a manner in which adults will not cause interference with the character's performance. Adult noise level to be a minimum for performance. activities can be heard for a smooth event. The sole responsibility of the host, guest, and/or guest’ parents to supervise younger children and siblings during the visit.

​CANCELLATION

The client may cancel this Agreement at any time up to 1 day after the signed contract, at no cost to Client. If Client wishes to completely cancel the party in less than 3 days of the party, they will not get a refund. If it’s in within 5 days before the party, we will return 50%. If it’s more than 7 days, you will get a full refund. However, we always encourage to reschedule the party instead of cancelling! The host is responsible for and charged per child fee for any guest included in the package. If the Entertainer cancels, the vendor will provide a substitute planner/Entertainer or if one is not available we will reimburse the full amount paid.

PHOTO RELEASE

Client grants to Planner the right to take photographs and or video of the host, host family, and guest in connection with the above-identified event. Host authorizes Vendor its assigns and transferees to copyright, use and publish the same in print and/or electronically. Host agrees that Planner may use such photographs of Host with or without said name and for any lawful purpose, including for example such purposes as publicity, illustration, social media, advertising, and Web content.

​ADDITIONAL TERMS

Characters WILL NOT be allowed to perform outside in case of extreme heat & humidity of 30 degrees or warmer and 75% humidity or higher, or cold weather temperature below 15 degrees. Nor will the character be able to perform outside after rain, wet surface, water activities, and or bubble machines. The host assumes responsibility or liability to damage caused to character costume.

-We ask when booking party parents make best efforts to keep ambient noise levels low and to make distracting entertainment, including but limited to a bouncy house and swimming pools off-limits - to children during the performance/visit.

-NO costume character entertainers from companies other than Princess Party in Kuwait, LLC at the event/party are allowed to attend the same event/party that Princess Party in Kuwaitis attending, without prior written consent from Princess Party in Kuwait, LLC.

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